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Data Privacy Policy

Servier Pharma FZ-LLC ("SERVIER" or "We"), Free zone limited liability company, registration done at Govnerment of dubai in UAE under registration number 102132 ("we", "our", "us" and "Servier"), offers this website in order to  give general information on SERVIER PHARMA, its activity, its organisation, its research, its human resources policy, its communication, its products, offers and services, and its news and events. It should be noted that we do not publish, and we do not supply services addressed at children.

We respect and value the privacy of everyone who uses the website (hereinafter referred to as “Our Site”) and only collect and use personal data in ways that are described here, and in a manner that is compatible with our obligations and your rights under the law. This Data Privacy Policy only applies to your use of Our Site.

Our services are not intended for persons under the age of 18.  We do not knowingly collect information from persons under the age of 18 and we reserve the right to destroy any such information which comes to our attention.

  1. What data do we collect?

    In accordance with the General Data Protection Regulation (GDPR), personal data means any information that can identify you directly or indirectly.

    We may collect some or all the following personal data from users of Our Site:

    • Data that you give to us through your use of the customization menu: gender, age, selected disease.


    • Data that we collect automatically for statistical purposes using cookies including pages visited, dates and times of access, preferred content, operating system, type of browser used, type of hardware used.
  2. How do we use your data?

    Under the GDPR, our use of your personal data must always have a lawful basis and processed for a specific purpose. Your data are used for the following purposes and based on the following basis:

    • To manage and improve the Site for optimal user browsing, based on our legitimate interests (which are to offer the best quality of service on Our Site);
    • To produce statistical analyses, particularly of Site traffic, based on your consent;
    • To offer personalized content, based on your consent.
    • To comply with the legal and regulatory obligations applicable to Servier Pharma FZ-LLC.

    We do not further process the data in a manner that is incompatible with the purposes described above.

  3. What are your rights?

    You have the right to:

    - request access and obtain information about your personal data;

    - update, correct;

    - delete your personal data;

    - restrict the processing of your personal data;

    - oppose (for legitimate reasons) the processing of your personal data;

    - exercise your right to data portability;

    - withdraw your consent at any time.


    You may exercise your rights by contacting the Data Protection Officer (DPO) of SERVIER PHARMA:


    Data Protection Relay

    Servier Saudi Arabia Trading Company (a single Shareholder)   

    Office 1212 (Tower B) Zahran Business Center

    Prince Sultan Road

    P.O. Box 112744

    Jeddah, 21371

    Tel: +966 12 697 8437

    Saudi Arabia


    You are informed that these rights may not apply due to local law and regulations.


    In order to respond to such request, SERVIER PHARMA may ask you evidence of your identity.


    Should you have any cause for complaint regarding our use of your personal data, you have the right to lodge a complaint with the competent data protection authority of your country.

  4. How long do we keep your personal data ?

    Your personal data collected by SERVIER PHARMA are kept in a form that permits your identification for no longer than is necessary for the purposes for which the personal data are processed. More specifically:

    - Personal data collected for audience measurement purposes are kept for 24 hours.


  5. How do we safeguard your personal data ?

    We have put in place appropriate and commercially reasonable technical and organisational security measures to store your personal data that we collect and keep confidential and to protect them against unauthorised or unlawful disclosure or access, accidental loss, destruction, alteration or damage taking into consideration the state of art of technology and the cost of implementation.

  6. Do we share your personal data ? 


    Your personal data processed by SERVIER PHARMA will only be accessible by a limited list of recipients on a need to know basis or where required by law, including but not limited to:


    • The departments and personnel of SERVIER PHARMA and other legal entities of the Servier Group with a need to know.
    • The suppliers and service providers, acting as processors of SERVIER PHARMA , particularly those responsible for hosting the Site and producing statistics on the use the Site, who may be called upon to access the personal data of users for purposes strictly necessary for their work.
    • The competent authorities such as health authorities in certain legally defined cases.
    • By using Our Site, you affirmatively and clearly provide Servier your permission to collect and use your data in accordance with this Privacy Policy without an expectation of any award or compensation in exchange.